Terms and conditions

Introduction

• Purpose of the Terms: These Terms and Conditions ("Terms") are a legally binding agreement between Avantgarde Casino ("we", "us" or "our") and you, the user ("you"). The purpose of these Terms is to set out the rules and guidelines for using our services.
• Acceptance of Terms: By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
• Age and Legal Restrictions: You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our services. If you are not of legal age, please do not use our services.

Account Registration

• Eligibility: To register an account with us, you must provide accurate and complete information about yourself.
• KYC and Verification Requirements: We may require you to verify your identity and address before allowing you to deposit or withdraw funds from your account. This is for anti-money laundering purposes.
• Responsibility for Account Security: You are responsible for maintaining the security of your account, including keeping your login credentials confidential.

Deposits and Withdrawals

• Accepted Payment Methods: We accept a variety of payment methods, which can be found on our website.
• Minimum and Maximum Limits: The minimum deposit amount is £10, while the maximum deposit amount is £5,000 per transaction. The minimum withdrawal amount is £20, with no maximum limit.
• Processing Times and Fees: Deposits are processed instantly, while withdrawals take 1-3 business days to process. There are no fees for deposits or withdrawals.
• Anti-Money Laundering Policy: We have a strict anti-money laundering policy in place, which includes regular checks on transactions.

Bonuses and Promotions

• How Bonuses Are Credited: Bonuses are credited to your account automatically upon meeting the required criteria.
• Wagering Requirements: Wagering requirements apply to all bonuses and promotions. The specific wagering requirement can be found in our bonus terms.
• Expiry and Abuse Clauses: All bonuses and promotions have an expiry date, which can be found on our website. We reserve the right to cancel or modify any promotion at any time.

Gameplay and Fairness

• RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness.
• Game Malfunctions: If a game malfunctions, we will investigate and rectify the issue as soon as possible.
• Limits on Play and Responsible Gaming Tools: We offer responsible gaming tools to help you manage your play. These include deposit limits, wager limits, and self-exclusion options.

Responsible Gambling

• Self-Exclusion Options: You can exclude yourself from our services for a minimum period of 6 months.
• Deposit, Wager, and Session Limits: We offer deposit, wager, and session limits to help you manage your play responsibly.
• Help and Support Links: If you feel that you have a problem with gambling, please visit our Help and Support page for more information.

Prohibited Activities

• Bonus Abuse: You must not abuse bonuses or promotions in any way.
• Fraud, Collusion, or Manipulation: We take all instances of fraud, collusion, or manipulation seriously and will investigate accordingly.
• Use of Bots or Automated Systems: The use of bots or automated systems is strictly prohibited.

Account Suspension and Closure

• Voluntary Account Closure: You can close your account at any time by contacting our customer support team.
• Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms.
• Inactivity and Dormant Accounts: If your account is inactive for a period of 12 months, we may consider it dormant.

Privacy and Data Protection

• Information Collected: We collect personal data from our customers in order to provide our services and comply with regulatory requirements.
• Use and Storage of Personal Data: We will use and store your personal data in accordance with the General Data Protection Regulation (GDPR).
• GDPR Compliance: We are committed to complying with the GDPR, which means we must ensure that your personal data is processed fairly, lawfully, and transparently.

Limitation of Liability

• Losses: We do not accept liability for any losses incurred by you as a result of using our services.
• System Errors: If our systems fail, we will investigate and rectify the issue as soon as possible.
• Third-Party Links: Our website may contain links to third-party websites. These are provided for your convenience only and do not imply any endorsement or approval by us.

Amendments and Updates

• Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
• Notification of Changes: If we make significant changes to these Terms, we will notify you via email or on our website.